New Home Builder Ratings

If you are like most new home buyers, you're probably interested to compare how the new home builders you're considering rank in customer satisfaction. After all, knowing how the builders rank before you purchase can save you the headache of learning about home builder complaints you didn't know about later on.  The following new home builder ratings results are based on answers to questions on the following categories in order of importance:  home builder's customer service, home readiness, builder's sales staff, quality of build workmanship and materials, price/value, physical design elements, design center, recreational facilities and location of the new home development.


J.D. POWER & ASSOCIATES
NATIONAL NEW HOME BUILDER
CUSTOMER SATISFACTION RATINGS*


Regional Overall Satisfaction Index Scores
0-160 (higher number = better Builder rating/ranking)

   California Pacific Rating 140
   Pulte Rating 133
   Del Webb Rating 132
   John Laing Rating 130
   Lennar Homes Rating 130
   Centex Homes Rating 126
   Shea Homes Rating 122
   Pardee Rating 121
   Citation Rating(SoCal) 120
   MBK Homes Rating 119
   S&S Construction Rating 118
   Standard Pacific Homes Rating 118
   US Home Rating 118
   Greystone Homes Rating 117
   KB Home Rating 117
   Warmington Rating 117
   William Lyon Rating 117
   Woodside Rating 116
   Study Market Ranking Average 114
   Tanamera Rating 111
   Beazer Homes Rating 108
   Griffin Industries Rating 108
   Ryland Homes Rating 108
   Van Daele Rating 108
   Barratt Rating 105
   Capital Pacific Rating 103
   Trimark Pacific Rating 103
   Forecast Rating 102
   Richmond American Rating 102
   Taylor Woodrow Rating 100
   Toll Brothers Rating 100
   Young Rating 100
   Olson Company Rating 98
   Western Pacific Housing Rating 98
   Fieldstone Rating 97
   K. Hovnanian Rating 97
   D.R. Horton Rating 94
   Brookfield Rating 92
   Curtis Rating 86
   Roger Snellenberger Rating 82
   Century Vintage Rating 78

*Home Builder ratings chart information extracted with permission from J.D. Power & Associates New Home Builder Customer Satisfaction Study.



Home builder ratings comparison listed for California Pacific, Pulte, Del Webb, John Laing, Lennar Homes, Centex Homes, Shea Homes, Pardee, Citation, MBK Homes, SandS Construction, Standard Pacific Homes, US Home, Greystone Homes, KB Home, Warmington, William Lyon, Woodside, Tanamera, Beazer Homes, Griffin Industries, Ryland Homes, Van Daele, Barratt, Capital Pacific, Trimark Pacific, Forecast, Richmond American, Taylor Woodrow, Toll Brothers, Young, Olson Company, Western Pacific Housing, Fieldstone, K Hovnanian, D.R. Horton, Brookfield, Curtis, Roger Snellenberger, Century Vintage. The terms "Home Builder" and "Homebuilder" may be interchanged as each of the terms is correct.  "Home Builder" is the preferred terminology, but "homebuilder" is recognized by leading dictionaries.

While home builder reviews are important in decision making, you might also want to check out our home builder complaints page for comparison.


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